Eau Claire County Technology Resource Online Guide

 

This guide was established by the Digital Equity & Inclusion Initiative at United Way of the Greater Chippewa Valley.

Altoona Public Library

1303 Lynn Ave, Altoona, WI 54720 | (715) 839-5029 | website: altoonapubliclibrary.org

Hours: Monday-Thursday 9 a.m.-8 p.m., Friday 9 a.m.-6 p.m., Saturday 9 a.m.-5 p.m.

WiFi   Hotspot Checkout   Chromebook Checkout
Scanning   Printing, Cloud Printing, Copying (10¢ per page B&W, 25¢ per page color)
One-on-One Technology Help (call to schedule an appointment)
Technology Workshops (call or visit their website to learn about upcoming workshops)

Augusta Memorial Public Library

113 N Stone St, Augusta, WI 54722 | (715) 286-2070 | website: augustalibrary.org

Hours: Monday, Thursday-Saturday 10 a.m.-5 p.m.; Tuesday-Wednesday 9 a.m.-7 p.m.

WiFi   Computers On-Site   Scanning
Printing, Remote Wireless Printing (Princh), Copying (10¢ per page B&W, 25¢ per page color) 
One-to-One Technology Help (appointments preferred, but walk-ins available as time allows - call to schedule an appointment)

 

Augusta Senior & Community Center

616 W Washington St, Augusta, WI 54722 | (715) 286-2953 | email: augustasr.comm.ctr@gmail.com

Hours: Monday-Friday 9 a.m.-5 p.m.

WiFi   One-to-One Technology Help (call or email to schedule an appointment)

Eligibility: Must be aged 50+ to use these services

Chippewa Valley Technical College (CVTC)

Business Education Center, 620 W Clairmont Ave, Eau Claire, WI 54701 | Technology Courses - (715) 833-6400 | Computer Lab – (715) 833-6285 | email: adultedservices@cvtc.edu | website: cvtc.edu/academics/adult-education-college-prep 

Semester Computer Lab Hours: Monday-Thursday 7:30 a.m.-7:30 p.m., Friday 7:30 a.m.-5 p.m., Saturday 9 a.m.-3 p.m.

WiFi   Computer Lab
Free Computer Technology Courses (hosted in a variety of sites around Eau Claire County - call, email, or visit the website to signup)

  • Keyboarding
  • Basic Computer Skills
  • Internet Navigation
  • Email  
  • Microsoft Office Word, Excel, PowerPoint

 

L.E. Phillips Memorial Public Library

400 Eau Claire St, Eau Claire, WI 54701 | (715) 839-5004 | website: ecpubliclibrary.info/library-technology/  

Hours: Monday-Thursday 9 a.m.-8 p.m., Friday-Saturday 9 a.m.-6 p.m.

Free Internet and WiFi   2 Week Hotspot Checkout   24 Public Computers    
Free Self-Service Scanning
Printing, Remote Printing, Copying (10¢ per side B&W, 25¢ per side color)
One-on-One Technology Help: Tame Your Tech (available soon)
Contact Information & Reference at librarian@eauclaire.lib.wi.us or 715-839-5004 to get connected with any of the above resources.

 

L.E. Phillips Senior Center

1616 Bellinger St, Eau Claire, WI 54703 | (715) 839-4909 | website: lep-sc.org

Hours: Monday, Wednesday, Friday 6:30 a.m.-4 p.m.; Tuesday, Thursday 6:30 a.m.-7 p.m.; Saturday 8 a.m.-11 a.m. 

WiFi   Computer Lab   Printing (free)   Copying (10¢ per page)
One-on-One Technology Help Seasonally (call for information on when volunteers are available)

Eligibility: Must be aged 50+ and have a membership to the senior center to use these services. Call for membership details.

 

Literacy Chippewa Valley

510 S Farwell St, Eau Claire, WI 54701 | (715) 834-0222 | website: literacychippewavalley.org

Hours: Monday-Friday 8 a.m.-12 p.m.

WiFi   Free Laptops   Free Hotspots   Computer Lab 
1-1 Technology Northstar Digital Learning Courses (call or visit their website to learn more)

 

Wisconsin Job Center

221 W Madison St # 140B, Eau Claire, WI 54703 | (715) 858-9675 | website: wisconsinjobcenter.org

Hours: Monday-Friday 8 a.m.-4:30 p.m.

Computers On-Site   Printing, Scanning, Faxing
One-on-One Technology Help on Job Applications and Job Search (walk-in)

Eligibility: Services only offered to job seekers.

Fairchild Public Library

208 Huron St, Fairchild, WI 54741 | (715) 334-4007 | website: fairchildpl.org

Hours: Monday, Tuesday 12 p.m.-5 p.m., Thursday 10:30 a.m.-5 p.m., Friday 10:30 a.m.-3:30 p.m.

WiFi   Computers On-Site   Scanning
Printing, Copying (10¢ per page B&W, 25¢ per page color)
Faxing ($1 first page, 25¢ per additional page)
One-on-One Technology Help (call ahead preferred, but walk-ins available as time allows)

Fall Creek Public Library

122 E Lincoln Ave, Fall Creek, WI 54742 | (715) 877-3334 | website: fallcreekpubliclibrary.org

Hours: Monday, Friday 9 a.m.-4 p.m.; Tuesday-Thursday 10 a.m.-6 p.m.; Saturday 9 a.m.-12 p.m.

WiFi   Computers On-Site
Printing, Copying, Scanning, Faxing (visit or call for pricing)
One-on-One Technology Help (call to schedule an appointment or walk-ins available as time allows)

 

Local School District – Hotspot Checkout

Do you have a child at a K-12 school district? Many schools in the area now offer hotspot checkouts if you need internet at home. Call your child’s school library circulation desk to find out more. You must have an enrolled student. 
 

Looking for a Resource Not Listed?

Call 211 for information about local resources. 211 is available 24 hours a day, 7 days a week. 

*Resources listed above are free unless specified. Hours subject to change.*

Wisconsin Lifeline Program 

Receive $5.25 to $18.50/month discount on the cost of phone, cellular, or internet services. Call the state or federal helpline or visit lifelinesupport.org to learn more and find out if you qualify.

 

Affordable Connectivity Program (ACP)

Receive up to a $30/month discount on internet bills. ACP provides financial assistance with monthly internet bills and devices. Call the state or federal helpline or visit GetInternet.gov to learn more and find out if you qualify.

 

United Way Device Distribution Program

United Way of the Greater Chippewa Valley is partnering with local organizations to offer discounted refurbished devices to eligible community members in Eau Claire County. Call (715) 834-5043 or visit uwgcv.org/digital-equity-and-inclusion-initiative to learn about upcoming distributions and see if you qualify. 

Wisconsin Internet & Phone Helpline

(608) 267-3595 or (800) 225-7729

  • Find internet service and discounts based on your location
  • Determine if you are eligible for a discount on ACP or Lifeline
  • Find locations where WiFi is available near you

Open Monday-Friday, 7:45 a.m.-4:30 p.m. CST
Interpreters are available for languages other than English. 

 

Federal Lifeline Support

(800) 234-9473
Open every day, 9 a.m.-9 p.m. EST

 

Federal Affordable Connectivity Program

(877) 384-2575
Open every day, 9 a.m.-9 p.m. EST

 

Fraud Helpline

(877) 908-3360

  • Get support and resources from trained volunteers for what to do if you are targeted by scams or fraud and how to avoid future scams.

Open Monday-Friday, 7 a.m.-7 p.m. CST

Questions?

Contact Amber Scharenbroch via email at DigitalEquity@uwgcv.org or call (715) 834-5043.